Contact information

Eiyye Customer Service Center

Thank you for visiting Eiyye. If you have any questions about your order, product details, shipping, returns, or using our online store, please feel free to contact us.

Our customer service team will be happy to assist you.

Customer Support

Email: eiyye_service@outlook.com
Website: https://eiyye.com/

For order-related inquiries, please include your order number in your email so we can assist you more quickly.

Business Address

Unit 603, Hang Bong Commercial Building,
31 Tonkin Street, Cheung Sha Wan,
Kowloon, Hong Kong

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Saturday, Sunday & Public Holidays: Closed

Response Time

We usually respond within 1–2 business days.
During weekends, public holidays, or peak seasons, response times may be slightly longer.

How We Can Help

You can contact us for:

Order status and tracking information
Product questions
Shipping information
Returns and refunds
Stock availability
General questions about shopping on Eiyye.com

Important Note

Please do not send returns directly to the business address above without contacting us first.
For return requests, please email us first so we can provide the correct return instructions and return address if applicable.